CRT-271 STUDY GUIDE: CERTIFICATION PREPARATION FOR COMMUNITY CLOUD CONSULTANTS & CRT-271 PRACTICE TEST & CERTIFICATION PREPARATION FOR COMMUNITY CLOUD CONSULTANTS LEARNING MATERIALS

CRT-271 Study Guide: Certification Preparation For Community Cloud Consultants & CRT-271 Practice Test & Certification Preparation For Community Cloud Consultants Learning Materials

CRT-271 Study Guide: Certification Preparation For Community Cloud Consultants & CRT-271 Practice Test & Certification Preparation For Community Cloud Consultants Learning Materials

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Salesforce Certification Preparation For Community Cloud Consultants Sample Questions (Q252-Q257):

NEW QUESTION # 252
Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following:

  • A. Embed a link to Google Translate all pages
  • B. Set up Translation Workbench and ensure translators are assigned
  • C. Use the language selector component to let users select their preferred language
  • D. Set up custom URLs to route users from country domains to the correct Community pages
  • E. Enable multiple languages in the Knowledge language settings

Answer: B,C,E


NEW QUESTION # 253
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

  • A. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
  • B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
  • C. Create 2 Communities 1 Partner Community and 1 Customer Community
  • D. Create1 Community for both customers and partners

Answer: D


NEW QUESTION # 254
Universal Containers has the following requirements: * Enable VIP community access once a customer has reached $1 million in revenue. * Maintain customer revenue in Salesforce. * All customers must have access to the general customer community. * VIP customers must have access to VIP information in the community. * The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?

  • A. Create a sharing rule that allows VIP customers to access VIP information
  • B. Create a permission set that has permissions to the VIP information and add it to VIP customers
  • C. Create a sharing set that allows VIP customers to access VIP information
  • D. Create a profile that has permissions to the VIP information and assign it to the VIP community users

Answer: D


NEW QUESTION # 255
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task?
Select one or more of the following:

  • A. Use data loader to export contacts and insert as Community users
  • B. Use the Data Import Wizard to create users from contacts
  • C. Use the Salesforce Community user API to create users from contacts
  • D. Enable Person Accounts and set the accounts as Community users

Answer: D


NEW QUESTION # 256
A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:

  • A. Add discussions on topics that car be published ir the Commit :y
  • B. Create email templates for the community to be used in the Community
  • C. Enable the Service Cloud features to be used in the Community, including knowledge and case
  • D. Configure a search for articles and discussions in the Community
  • E. Gather branding assets, including images and logo for the Community

Answer: B,C,E


NEW QUESTION # 257
......

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